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You’re in good company. We have enhanced training for 3,483 companies of all sizes across the continuum of care. 

20 Lessons

8-Hour Texas HCSSA Package
5 out of 5 stars
5 star 2
4 star 0
3 star 0
2 star 0
1 star 0

Last Updated: January 23, 2020

8-Hour Texas HCSSA Package

Jackeline|HCSSA

20 Lessons

This Introductory Level course package meets the training requirements as outlined in Ch. 558.259 c of HHSC for Administrators and Alternate Administrators. This course package satisfies the 8 clock hours of training that must be obtained prior to designation as an Administrator/Alternate in the state of Texas.

20 Lessons

12 Hour Texas HCSSA Package for Administrators in Hospice

Last Updated: January 1, 2020

12 Hour Texas HCSSA Package for Administrators in Hospice

Jackeline|HCSSA

20 Lessons

This course consists of a blend of written and video content. Written materials can be found above under the “materials” tab to the right of…

20 Lessons

12 Hour Texas HCSSA Package for Administrators in Primary Home Care

Last Updated: January 1, 2020

12 Hour Texas HCSSA Package for Administrators in Primary Home Care

Jackeline|HCSSA

20 Lessons

This course consists of a blend of written and video content. Written materials can be found above under the “materials” tab to the right of…

20 Lessons

12 Hour Texas HCSSA Package for Administrators in Home Health
4 out of 5 stars
5 star 0
4 star 1
3 star 0
2 star 0
1 star 0

Last Updated: January 1, 2020

12 Hour Texas HCSSA Package for Administrators in Home Health

Jackeline|HCSSA

20 Lessons

This course consists of a blend of written and video content. Written materials can be found above under the “materials” tab to the right of…

20 Lessons

16-Hour Texas HCSSA Package

Last Updated: January 2, 2020

16-Hour Texas HCSSA Package

Jackeline|HCSSA

20 Lessons

This course meets additional 16 clock hours of educational training that a first-time administrator and alternate administrator must complete before the end of the first 12 months after designation to the position as outlined in Ch. 558.259 d of HHSC.

10 Lessons

Teaching Infection Prevention and Control to Caregivers

Last Updated: December 12, 2019

Teaching Infection Prevention and Control to Caregivers

Denise|HCSSA, Primary Home Care

10 Lessons

“This course will cover the basic information concerning the process of prevention and control of infections in a home health care setting.
The content of this course was developed to assist home heath-care providers in understanding their roles in preventing the spread of communicable diseases in a home healthcare setting.
The course will also explore safety measures and technique to help create a safe working environment, as well as laws and regulations about patients and caretaker rights in a home care setting.”

10 Lessons

Ultimate Guide to Infection Prevention and Control in hospice
5 out of 5 stars
5 star 1
4 star 0
3 star 0
2 star 0
1 star 0

Last Updated: October 17, 2019

Ultimate Guide to Infection Prevention and Control in hospice

Denise|HCSSA, Hospice & Palliative Care

10 Lessons

This course will cover the basic information concerning the process of prevention and control of infections in a home health care setting.
The content of this course was developed to assist home heath-care providers in understanding their roles in preventing the spread of communicable diseases in a home healthcare setting.
The course will also explore safety measures and technique to help create a safe working environment, as well as laws and regulations about patients and caretaker rights in a home care setting.

5 Lessons

The First Aid Handbook for Caregivers

Last Updated: October 22, 2019

The First Aid Handbook for Caregivers

Denise|HCSSA, Primary Home Care

5 Lessons

This course will cover the basics of adult first aid. This course was developed for home healthcare providers to provide the basic information on how to handle health emergencies in a home care setting.
This course can be taken by anyone who provides care in the home and is designed to give step by step instructions on what to do in a health emergency while you wait for EMS.

5 Lessons

The First Aid Handbook for Hospice Agencies

Last Updated: October 14, 2019

The First Aid Handbook for Hospice Agencies

Denise|HCSSA, Hospice & Palliative Care

5 Lessons


5 Lessons

Understanding Abuse, Neglect, and Exploitation of the Elderly

Last Updated: October 21, 2019

Understanding Abuse, Neglect, and Exploitation of the Elderly

Judi|Home Health, Hospice & Palliative Care

5 Lessons

Each individual has the right to live his or her life with dignity and respect, free from abuse of any kind. Unfortunately, there are too many older adults (and those with disabilities) that are abused, neglected or exploited each year. This course has been created to insure assisted living personnel knows how to identify, report, and prevent elder care abuse, neglect, and exploitation.

10 Lessons

Home Health Audit Toolkit

Last Updated: November 8, 2019

Home Health Audit Toolkit

Shae|HCSSA, Home Health

10 Lessons

6 Lessons

Reducing Hospital Readmissions using Care Management in Home Health

Last Updated: October 21, 2019

Reducing Hospital Readmissions using Care Management in Home Health

Denise|Home Health

6 Lessons

This course will explore the process of discharging a patient from the hospital setting and the role of a care management team in reducing and…

10 Lessons

Performance Improvement: The Surveyor Way

Last Updated: October 22, 2019

Performance Improvement: The Surveyor Way

Eileen|Home Health, Hospice & Palliative Care

10 Lessons

The concept of quality and process improvement are well-entrenched in most healthcare organizations today. CMS has regulations about quality for every kind of healthcare organization. These regulations require that an organization show their efforts at improvement based on organizational data. The Joint Commission (TJC) and other accrediting bodies also require evidence of process improvement activities. This course will teach you how to do performance improvement activities that helps your organization succeed and helps you pass survey

5 Lessons

The First Aid Handbook for Home Health Agencies

Last Updated: October 14, 2019

The First Aid Handbook for Home Health Agencies

Denise|HCSSA, Home Health

5 Lessons

6 Lessons

Creating an Effective Fall Prevention Program in Home Health

Last Updated: December 12, 2019

Creating an Effective Fall Prevention Program in Home Health

Denise|Home Health

6 Lessons

This course can be taken by anyone who is a caretaker to a patient at risk of falling. We will explore the process of fall…

10 Lessons

Ultimate Guide to Infection Prevention and Control in Home Health

Last Updated: October 17, 2019

Ultimate Guide to Infection Prevention and Control in Home Health

Denise|HCSSA, Home Health

10 Lessons

This course will cover the basic information concerning the process of prevention and control of infections in a home health care setting.
The content of this course was developed to assist home heath-care providers in understanding their roles in preventing the spread of communicable diseases in a home healthcare setting.
The course will also explore safety measures and technique to help create a safe working environment, as well as laws and regulations about patients and caretaker rights in a home care setting.

17 Lessons

Business Ethics: A Foundation for Success – A 2.25 Hour Course

Last Updated: March 19, 2020

Business Ethics: A Foundation for Success – A 2.25 Hour Course

Judi|HCSSA, Home Health, Primary Home Care

17 Lessons

In the current landscape of health care, the concept of ethics is more important than ever. The many moving parts in the health care field (plus the remote nature of the work) places health workers in delicate positions where the concept of ethics and ethical behavior must be applied to ensure the best solution is chosen.

10 Lessons

The Effective Manager

Last Updated: March 12, 2020

The Effective Manager

Judi|HCSSA, Home Health, Hospice & Palliative Care

10 Lessons

This Effective Manager course has been designed to explore the many managerial strategies that
will allow a manager to become an effective manager.


6 Lessons

Caregiver’s Guide to Abuse, Neglect, and exploitation of the Elderly

Last Updated: October 30, 2019

Caregiver's Guide to Abuse, Neglect, and exploitation of the Elderly

Judi|Primary Home Care

6 Lessons

Each individual has the right to live his or her life with dignity and respect, free from abuse of any kind. Unfortunately, there are too…

7 Lessons

Find and Keep Great Caregivers

Last Updated: November 16, 2019

Find and Keep Great Caregivers

Shae|Primary Home Care

7 Lessons

10 Lessons

Teaching Infection Prevention and Control to Caregivers

Last Updated: December 12, 2019

Teaching Infection Prevention and Control to Caregivers

Denise|HCSSA, Primary Home Care

10 Lessons

“This course will cover the basic information concerning the process of prevention and control of infections in a home health care setting.
The content of this course was developed to assist home heath-care providers in understanding their roles in preventing the spread of communicable diseases in a home healthcare setting.
The course will also explore safety measures and technique to help create a safe working environment, as well as laws and regulations about patients and caretaker rights in a home care setting.”

5 Lessons

The First Aid Handbook for Caregivers

Last Updated: October 22, 2019

The First Aid Handbook for Caregivers

Denise|HCSSA, Primary Home Care

5 Lessons

This course will cover the basics of adult first aid. This course was developed for home healthcare providers to provide the basic information on how to handle health emergencies in a home care setting.
This course can be taken by anyone who provides care in the home and is designed to give step by step instructions on what to do in a health emergency while you wait for EMS.

8 Lessons

Fall Prevention Planning – A 1.25 Hour Course

Last Updated: March 18, 2020

Fall Prevention Planning – A 1.25 Hour Course

Denise|Primary Home Care

8 Lessons

This course can be taken by anyone who is a caretaker to a patient at risk of falling. We will explore the process of fall risk assessment using available fall assessment tools and the multiple risk factors that make home health care patients vulnerable to falls. We will discuss different fall prevention strategies and techniques that home health care providers can utilize to reduce fall incidences in the home. The course will also showcase available resources and steps to incorporate strong fall prevention programs in the home health care setting.

17 Lessons

Business Ethics: A Foundation for Success – A 2.25 Hour Course

Last Updated: March 19, 2020

Business Ethics: A Foundation for Success – A 2.25 Hour Course

Judi|HCSSA, Home Health, Primary Home Care

17 Lessons

In the current landscape of health care, the concept of ethics is more important than ever. The many moving parts in the health care field (plus the remote nature of the work) places health workers in delicate positions where the concept of ethics and ethical behavior must be applied to ensure the best solution is chosen.

9 Lessons

How to Care for Alzheimer’s Patients – A 2.25 Hour Course

Last Updated: March 18, 2020

How to Care for Alzheimer's Patients – A 2.25 Hour Course

Jackeline|HCSSA, Primary Home Care

9 Lessons

This course provides a comprehensive look at Alzheimer’s and tackles all these thorny questions with the best advice of an experienced clinician. We review what Alzheimer’s is, how it is diagnosed, and the expected progression of the disease. The class also offers practical advice for the day-to-day obstacles a caregiver might face at each stage of the disease.


Basic

Individual Home Health Policy and Procedure manuals

  • $0.00
ESSENTIALS

$1799

State and Accreditation survey ready policies

  • Administrative Policies
  • Patient Care Policies
  • Financial Management Policies
  • Personnel Policies
  • Job Descriptions
  • Performance Evaluations
  • Infection Control Policies
  • Emergency Disaster Policies
  • Safety Management Policies
  • Phone Consultation Services
  • Email Support Assistance
  • Quality Assessment Improvement Plan
PLUS

$2497

All you need to run your agency

Everything in ESSENTIALS and…

  • Patient Admission Packet
  • Competency Evaluations
  • Personnel File Sections
  • Employee Handbook
  • Patient Teaching Guides
  • In-Services Education Plans
  • Home Health Agency Logs
  • Home Health Agency Forms
PREMIUM

$2997

Access to consultants 24/7 and updated docs for free.

Everything in PLUS and…

  • 24/7 Free Consultation Calls
  • Upgrade support with Home Health Policies
  • Policy & Procedure documentation updates
  • Strategic Plan
  • Annual Evaluation
  • Budget

With 123manuals you get…

Notifications

Let’s be honest, getting email notifications from the State or CMS can be an inbox nightmare, we reduce your inbox clutter by only sending you important policy changes, or updates that you need to be aware of.

Updated Policies

Nothing worse than going through survey and the surveyor asks for an updated policy and you look at them with a blank look, “what new policy?!!!” No worries, we have you covered. We will create the new policy and email you a copy as soon as the new regulations are announced.

Survey Ready

Have the pride of a peacock when the surveyor walks in, knowing that your policies are survey ready, reviewed and revised by industry vets with over 25+ years of home health policy experience.

Consultation

We are just a phone call away, give us a call 24/7 to help you with your compliance questions.

Tailored to your needs

One size certainly doesn’t fit all in business, the manuals are customized specifically for your agency needs.

Ease of Use

Let’s be honest, unless you are a seasoned veteran in this industry, some of the policies sound like a foreign language, we strive to simplify the content so you can get a better grasp of what is expected from you and your company. 

Usability

Why wait for days or weeks for your manuals to get prepared and delivered, when with a few clicks you can instantly have your policy and procedures manual meticulously prepared and in the palm of your hands.

Ready to learn more?

Still unsure of which plan is right for you?

17 Lessons

Assisting with Activities of Daily Living (ADLs) – A 2.75 Hour Course

Last Updated: March 20, 2020

Assisting with Activities of Daily Living (ADLs) – A 2.75 Hour Course

Shae|

17 Lessons

8 Lessons

Texas Licensing Standards for Assisted Living Facilities

Last Updated: October 31, 2019

Texas Licensing Standards for Assisted Living Facilities

Jackeline|

8 Lessons

5 Lessons

Abuse, Neglect, and Exploitation of the Elderly in LTC Facilities

Last Updated: October 21, 2019

Abuse, Neglect, and Exploitation of the Elderly in LTC Facilities

Judi|

5 Lessons

Each individual has the right to live his or her life with dignity and respect, free from abuse of any kind. Unfortunately, there are too many older adults (and those with disabilities) that are abused, neglected or exploited each year. This course has been created to insure assisted living personnel knows how to identify, report, and prevent elder care abuse, neglect, and exploitation.

6 Lessons

Reducing Hospital Readmissions using Care Management in Assisted Living Facilities

Last Updated: October 17, 2019

Reducing Hospital Readmissions using Care Management in Assisted Living Facilities

Denise|

6 Lessons

This course will explore the process of discharging a patient from the hospital setting and the role of a care management team in reducing and preventing hospital readmissions. We will examine and review some of the strategies to reduce the likelihood of unplanned readmission and adverse events after the patient is discharged from the hospital to a home health care or assisted living setting.

4 Lessons

First Aid: A Guide for When Help is Not on the Way – A 1.25 Hour Course

Last Updated: March 18, 2020

First Aid: A Guide for When Help is Not on the Way – A 1.25 Hour Course

Denise|

4 Lessons

8 Lessons

Fall Prevention Planning – A 1.25 Hour Course

Last Updated: March 18, 2020

Fall Prevention Planning – A 1.25 Hour Course

Denise|Primary Home Care

8 Lessons

This course can be taken by anyone who is a caretaker to a patient at risk of falling. We will explore the process of fall risk assessment using available fall assessment tools and the multiple risk factors that make home health care patients vulnerable to falls. We will discuss different fall prevention strategies and techniques that home health care providers can utilize to reduce fall incidences in the home. The course will also showcase available resources and steps to incorporate strong fall prevention programs in the home health care setting.

17 Lessons

Business Ethics: A Foundation for Success – A 2.25 Hour Course

Last Updated: March 19, 2020

Business Ethics: A Foundation for Success – A 2.25 Hour Course

Judi|HCSSA, Home Health, Primary Home Care

17 Lessons

In the current landscape of health care, the concept of ethics is more important than ever. The many moving parts in the health care field (plus the remote nature of the work) places health workers in delicate positions where the concept of ethics and ethical behavior must be applied to ensure the best solution is chosen.

9 Lessons

How to Care for Alzheimer’s Patients – A 2.25 Hour Course

Last Updated: March 18, 2020

How to Care for Alzheimer's Patients – A 2.25 Hour Course

Jackeline|HCSSA, Primary Home Care

9 Lessons

This course provides a comprehensive look at Alzheimer’s and tackles all these thorny questions with the best advice of an experienced clinician. We review what Alzheimer’s is, how it is diagnosed, and the expected progression of the disease. The class also offers practical advice for the day-to-day obstacles a caregiver might face at each stage of the disease.

15 Lessons

Ethical Decision Making for LTC Professionals

Last Updated: October 22, 2019

Ethical Decision Making for LTC Professionals

Judi|HCSSA, Hospice & Palliative Care

15 Lessons

In the current landscape of health care, the concept of ethics is more important than ever. The many moving parts in the health care field (plus the remote nature of the work) places health workers in delicate positions where the concept of ethics and ethical behavior must be applied to ensure the best solution is chosen.


Hospice

5 Lessons

Understanding Abuse, Neglect, and Exploitation of the Elderly

Last Updated: October 21, 2019

Understanding Abuse, Neglect, and Exploitation of the Elderly

Judi|Home Health, Hospice & Palliative Care

5 Lessons

Each individual has the right to live his or her life with dignity and respect, free from abuse of any kind. Unfortunately, there are too many older adults (and those with disabilities) that are abused, neglected or exploited each year. This course has been created to insure assisted living personnel knows how to identify, report, and prevent elder care abuse, neglect, and exploitation.

6 Lessons

Hospice Risks and Deficiencies

Last Updated: November 8, 2019

Hospice Risks and Deficiencies

Eileen|HCSSA, Hospice & Palliative Care

6 Lessons

State and accrediting agencies monitor hospices and investigate complaints when they are filed. This course will help you understand what they are looking for and how to mitigate deficiency risks.

6 Lessons

Reducing Hospital Readmissions using Care Management in Hospice

Last Updated: October 17, 2019

Reducing Hospital Readmissions using Care Management in Hospice

Denise|Hospice & Palliative Care

6 Lessons

This course will explore the process of discharging a patient from the hospital setting and the role of a care management team in reducing and preventing hospital readmissions. We will examine and review some of the strategies to reduce the likelihood of unplanned readmission and adverse events after the patient is discharged from the hospital to a home health care or assisted living setting.

10 Lessons

Performance Improvement: The Surveyor Way

Last Updated: October 22, 2019

Performance Improvement: The Surveyor Way

Eileen|Home Health, Hospice & Palliative Care

10 Lessons

The concept of quality and process improvement are well-entrenched in most healthcare organizations today. CMS has regulations about quality for every kind of healthcare organization. These regulations require that an organization show their efforts at improvement based on organizational data. The Joint Commission (TJC) and other accrediting bodies also require evidence of process improvement activities. This course will teach you how to do performance improvement activities that helps your organization succeed and helps you pass survey

10 Lessons

Ultimate Guide to Infection Prevention and Control in hospice
5 out of 5 stars
5 star 1
4 star 0
3 star 0
2 star 0
1 star 0

Last Updated: October 17, 2019

Ultimate Guide to Infection Prevention and Control in hospice

Denise|HCSSA, Hospice & Palliative Care

10 Lessons

This course will cover the basic information concerning the process of prevention and control of infections in a home health care setting.
The content of this course was developed to assist home heath-care providers in understanding their roles in preventing the spread of communicable diseases in a home healthcare setting.
The course will also explore safety measures and technique to help create a safe working environment, as well as laws and regulations about patients and caretaker rights in a home care setting.

5 Lessons

The First Aid Handbook for Hospice Agencies

Last Updated: October 14, 2019

The First Aid Handbook for Hospice Agencies

Denise|HCSSA, Hospice & Palliative Care

5 Lessons

6 Lessons

Fall Prevention in Hospice Care

Last Updated: October 22, 2019

Fall Prevention in Hospice Care

Denise|Hospice & Palliative Care

6 Lessons

This course can be taken by anyone who is a caretaker to a patient at risk of falling. We will explore the process of fall risk assessment using available fall assessment tools and the multiple risk factors that make home health care patients vulnerable to falls. We will discuss different fall prevention strategies and techniques that home health care providers can utilize to reduce fall incidences in the home. The course will also showcase available resources and steps to incorporate strong fall prevention programs in the home health care setting.

5 Lessons

Caring for Alzheimer’s Patients in Hospice

Last Updated: January 14, 2020

Caring for Alzheimer's Patients in Hospice

Jackeline|HCSSA, Hospice & Palliative Care

5 Lessons

10 Lessons

The Effective Manager

Last Updated: March 12, 2020

The Effective Manager

Judi|HCSSA, Home Health, Hospice & Palliative Care

10 Lessons

This Effective Manager course has been designed to explore the many managerial strategies that
will allow a manager to become an effective manager.


Sales

14 Lessons

How Successful Hospices Market to Medical and Assisted Living Facilities

Last Updated: December 19, 2019

How Successful Hospices Market to Medical and Assisted Living Facilities

Shae|Sales

14 Lessons

14 Lessons

How Successful Agencies Market to Medical and Assisted Living Facilities

Last Updated: January 21, 2020

How Successful Agencies Market to Medical and Assisted Living Facilities

Shae|Sales

14 Lessons

14 Lessons

How Successful Primary Home Care Agencies Market to Community Sources and Assisted Living Facilities

Last Updated: October 15, 2019

How Successful Primary Home Care Agencies Market to Community Sources and Assisted Living Facilities

Shae|Sales

14 Lessons

13 Lessons

How Successful Primary Home Care Agencies Market to Medical Facilities

Last Updated: January 21, 2020

How Successful Primary Home Care Agencies Market to Medical Facilities

Shae|Sales

13 Lessons


Let’s help you with your Plan of Corrections.

Most of the complaints we hear from our clients about doing the plan of corrections include:

  • It takes too much time.
  • It is too expensive.
  • The consultant made some mistakes
  • I don’t understand what the surveyor wants us to do

Our consultant has over 25 years experience in healthcare and has done 1000s of corrections. We will ensure it completed in a timely manner and we will teach you what you did wrong so can you learn from the survey. We are also very affordable at only $250 and we DO NOT make mistakes on your corrections.

Send us your information and let us get to work.

  • Call us at (713)-904-3571, or send us a message:

  • This field is for validation purposes and should be left unchanged.

7 Steps to Create a Dynamic Client Referral Program

Get access to this and many more free resources.

What our students have to say

Irma, 1 Divine Home Health

Customer service is my favorite part of it, don’t get me wrong the classes are fun and engaging but when I needed help they got back to me on the phone, not through email hours later. Nice people.

Irma
1 Divine Home Health
Martha, Harmony Hospice

Their prices aren’t outrageous at all. I plan to keep using them for years.

Martha
Harmony Hospice
Sera, Daily Care Companions

The website is very user friendly and I am able to use it on my phone, more importantly. Because I am always on the go. I listen to the classes in my car!The website is very user friendly and I am able to use it on my phone, more importantly. Because I am always on the go. I listen to the classes in my car!

Sera
Daily Care Companions
Jesus, Holistic Healthcare

I love the fact that they remind me when my admin training courses are due. They sent me a text about it and an email!

Jesus
Holistic Healthcare
Amanda, Santa Teresa PHC

The classes are fun to watch and they are not “textbooky”. Doesn’t feel like I am taking a boring lecture. They make it fun and easy to enjoy. Very different from the other websites I have come across that are too rigid.

Amanda
Santa Teresa PHC
Margaret, Compassionate Home Health

The courses are very interesting. I especially loved the marketing one. Made me think of things I never thought of pertaining to my business.

Margaret
Compassionate Home Health
Jackie

What I loved about it is that the classes are in video. Keeps it interesting and Engaging.

Jackie
Victorian Healthcare

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