Texas Administrators 12

DADS Approved 12 hours of annually required clock hours for home health and hospice Administrators/Alternate Administrators.


Click here to register for this class
This course covers:

Chapter 1: Find and Keep Great Caregivers


     - What is a Caregiver?
     - How Can You Find Quality Caregivers?
     - Interviewing a Caregiver
     - Performing Background Checks on Caregivers
     - Assessing the Client
     - Caregiver Pay
     - Training Caregivers
     - Motivating Caregivers
     - Disciplining Caregivers
     - How to Handle Caregiver Stress
     - Caregiver Resources

Chapter 2: Ethics - A Foundation for Success


     - Understanding Ethics
     - Importance of Ethics in Healthcare
     - Ethical Values
     - Ethics Committee
     - Creating and Ethical Organization
     - Ethical Dilemmas in Home Health

Chapter 3: Development and Interpretation of Agency Policies


     - Analyze the situation
     - Review your choices
     - Policy Development
     - Policy Interpretation

Chapter 4: Home Health Audit Toolkit


     - What is going on in the home health industry
     - New Affordable Care Act Rules to Fight Fraud
     - Defining Fraud and Abuse
     - Defining a Complaint of Fraud and Abuse
     - Bribes, Kickbacks, and Rebates
     - Overview of Home Health Changes
     - Designation of an Audit Response Officer
     - How to Perform a Self-Audit
     - How to Handle ZPICs
     - How to Handle ADRs
     - How to Handle RACs

Chapter 5: Ultimate Guide to Home Health Marketing


     - Why Marketing?
     - Anti-kickback Law
     - Problems Facing Home Care
     - Earning Clients
     - The Doctor’s Office
     - Hospital Referrals
     - Referral Zones
     - Growth Strategy
     - Creating Value & Growth Opportunities
     - Tips for Growing Your Business